Terms & Conditions

Last updated: April 1, 2023

Welcome to MoonCustard located at mooncustard.sbs! These are the terms and conditions that govern your use of our website and our services. By accessing or using the service provided by MoonCustard, you agree to be bound by these terms. If you disagree with any part of the terms, you must not use our website.

1. Use of Website

The content and information on this website, such as menus, pricing, and promotional offers, are for your personal and non-commercial use. You may not reproduce, modify, distribute, transmit, or use any of the content for any public or commercial purposes without explicit written consent from MoonCustard.

2. Intellectual Property

All trademarks, logos, and service marks displayed on the site are the property of MoonCustard or their respective owners. Unauthorized use or duplication of any of these marks is strictly prohibited.

3. User Obligations

You agree to use mooncustard.sbs only for lawful purposes and in a way that does not infringe on the rights of any other website user or restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the regular flow of dialogue within our website.

4. Ordering Policy

Orders can be placed through our website for both pick-up and delivery. Prices stated on the website are in € and include all taxes. While we endeavor to ensure that all prices and descriptions are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

5. Delivery Information

Delivery is limited to the 00184 area of Italy, Rome, and Pizzeria Via Napoli. Delivery times may vary depending on various factors and we cannot guarantee that your order will be delivered within the estimated time frame.

6. Cancellation and Refund

If you wish to cancel your order, please contact us at +39 06 4782 4782. Depending on when you cancel, you may be eligible for a refund. Please note that once the order has been prepared, it cannot be cancelled.

7. Limitation of Liability

MoonCustard will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. We use reasonable efforts to include up-to-date and accurate information on this site, but make no warranties or representations as to its accuracy or completeness.

8. Amendments

MoonCustard reserves the right to amend these terms and conditions at any time. Any such changes will be binding and effective immediately upon posting the revised terms on our website.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Italy. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Italy.

10. Contact Us

If you have any queries regarding these terms and conditions, please contact us at +39 06 4782 4782.